Turning Lead into Gold: The Demystification of Outsourcing

—Rita Terdiman, VP and Research Director, The Gartner Group
Thank you Peter Bendor-Samuel for our perceptive work, which makes outsourcing a realistic option for organizations.


—Mitsuyo Hanada, Ph.D., Chairman, Strategic Outsourcing Council, Japan
Peter provides a clear view of outsourcing and projects a path to the new business environment of the future.


Mitsuyo Hanada, PH.D., Chairman, Strategic Outsourcing Council, Japan
Peter provides a clear view of outsourcing and projects a path to the new business environment of the future. I strongly recommend you read this book and practice his ideas.


Stephen T. McClellan, CFA, Merrill Lynch Corporate Strategy & Research
Delves into the depths of this broad business practice. Vital primer for prospective buyers to know outsourcing intricacies, practices, and pitfalls. Fascinating, vivid case examples like Waterford, General Dynamics, and Microsoft.


Book Description
Outsourcing has unparalleled power to generate value and wealth for those who learn to apply its principles effectively. Yet, the pitfalls are many and deep for those who outsource without first taking the time to understand its underlying principles. Shrouded in mystery, outsourcing has been a source of confusion and frustration for many executives. Now for the first time, the principles of outsourcing have been clearly explained and illustrated in Turning Lead into Gold. Peter Bendor-Samuel, a world-renowned outsourcing authority, shares his insights on how and why outsourcing works, and how it can work for your organization. He presents documented evidence of success with examples from the real-life experience of major corporations, including EDS, IBM, AT&T, British Petroleum, Pricewaterhouse Coopers, J.P. Morgan & Co., Andersen Consulting, and JCPenney, among others.


Book Info
(Publishers Press) Explains the strategic business tool of outsourcing and why it will be necessary for all companies to adopt this strategy in the future. Offers examples of how companies have achieved a variety of objectives, from cutting costs to larger market share, through outsourcing. DLC: Contracting out.


About the Author
Peter Bendor-Samuel is the founder, president and CEO of Everest Group. He is recognized around the world as an expert in the field of outsourcing and, in 1999, was awarded a Certificate of Special Recognition at The Outsourcing World Summit. Bendor-Samuel is the editor and publisher of the Outsourcing Journal and has been a featured speaker at dozens of business seminars and conferences.


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Explains the strategic business tool of outsourcing and why it will be necessary for all companies to adopt this strategy in the future. Offers examples of how companies have achieved a variety of objectives, from cutting costs to larger market share, through outsourcing.


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