The Handbook for Smart School Teams - Book Review,
by Anne Conzemius, Jan O'Neill

Book Description This resource puts quality improvement at your fingertips by providing you with research-based information covering all aspects of teamingfrom types of teams, member roles, and team ground rules to data collection, data analysis, and data interpretation. You will also get a CD-ROM that includes reproducible tools for your quality-improvement efforts. [begin italic]The Handbook for SMART School Teams[end italic] will help you set the stage for collaboration and teamwork by teaching you how to become a SMART school and improve processes and systems. You and your team members will learn structures for teamwork; the basics of effective teamwork; group processes and planning tools; tools for understanding perceptions and opinions, tools for understanding problems and improving results, and tools for measuring student performance; the benefits of thinking like a system; the role of professional development in learning communities.
About the Author Anne Conzemius, M.S., is a former school psychologist and executive assistant to the Wisconsin State Superintendent and has spent many years working in quality improvement in the public and private sectors. Jan O'Neill, M.S., is a former teacher who became one of the pioneers in applying quality principles system-wide in municipal and state governments and health care. Both authors are adjunct faculty for Cardinal Stritch University in Milwaukee and cofounders of Quality Leadership by Design, LLC, based in Madison, WI.
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