Cases in Health Services Management FROM THE PUBLISHER
Providing an exceptional framework for decision making and debate, Cases in Health Services Management is an outstanding resource for capstone and issues courses and a valuable supplement for health services courses in organization and management, strategic planning, finance, and marketing.
SYNOPSIS
Intended for students preparing to become managers or administrators in health service organizations, this volume hones problem-solving skills by focusing on the details of real-world cases. Providing a framework for decision-making and debate, 28 chapters discuss issues relating to strategic management, the medical staff, administration and governance, resource utilization and control, and human resources and organizational dynamics. Contributors include healthcare administrators as well as scholars of business and management. There is no index. Annotation ©2004 Book News, Inc., Portland, OR
FROM THE CRITICS
Booknews
Provides 30 detailed cases which address critical issues encountered by health services managers, including strategic management and marketing; organizational dynamics and staff relationships; CQI and TQM; sexual harassment; and union organization. Lacks a bibliography and index. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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