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Taking Charge of Your VoIP Project: Strategies and Solutions for Successful VoIP Deployments

AUTHOR: John Q. Walker
ISBN: 1587200929

SHORT DESCRIPTION: "Taking Charge of Your VoIP Project" starts with fairly simple concepts, with each chapter building on the knowledge gained from previous chapters. Few assumptions are made about readers' backgrounds, other than expecting some basic understanding...

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         Editorial Review

Taking Charge of Your VoIP Project: Strategies and Solutions for Successful VoIP Deployments
- Book Review,
by John Q. Walker

Book Description

Strategies and solutions for successful VoIP deployments

Justify your network investmentThe step-by-step approach to VoIP deployment and management enables you to plan early and properly for successful VoIP integration with your existing systems, networks, and applications.The detailed introduction offers a common grounding for members of both the telephony and data networking communities.IT managers and project leaders are armed with details on building a business case for VoIP, including details of return-on-investment (ROI) analysis and justification.A VoIP deployment is presented as a major IT project, enabling you to understand the steps involved and the required resources.The comprehensive look at quality of service and tuning describes when and where to use them in a VoIP deployment. These are often the most complex topics in VoIP; you'll get smart recommendations on which techniques to use in various circumstances.You learn how to plan for VoIP security, including prevention, detection, and reaction.

Voice over IP (VoIP) is the telephone system of the future. Problem is, VoIP is not yet widely deployed, so there are few skilled practitioners today. As you make your move to VoIP, how will you know how to make VoIP work and keep it working well? What changes will you need to make without disrupting your business? How can you show your return on this investment?

Many books contain technical details about VoIP, but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project provides the detailed plans you need to be successful in your organization's deployment of VoIP. Through their years of work in the field, authors John Q. Walker and Jeffrey T. Hicks bring a project-oriented approach to VoIP, with much-needed clarity on getting VoIP to work well.

Taking Charge of Your VoIP Project starts with simple concepts, each chapter building on the knowledge from the last. Although not a technical manual, you learn about the standards, such as H.323, G.711, and Real-Time Transport Protocol (RTP), and the implications they have on your VoIP system. Most importantly, you'll gain expert advice and a systematic guide on how to make VoIP work for your organization.

This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies.

158720092903152004

About the Author

John Q. Walker, Ph.D, was a founder of Ganymede Software, heading the software development team there before it joined NetIQ Corporation in spring 2000. Currently, he is the president of Zenph Studios, Inc., makers of multimedia software. In earlier positions, he managed teams responsible for designing and developing high-speed networking at IBM. Dr. Walker holds a Ph.D. in software engineering; his master's degree focused on system testing.

Jeffrey T. Hicks is a principal software engineer/architect at NetIQ Corporation. He has recently led the development teams for the award-winning Chariot and Vivinet Assessor products. He has been active in the development of VoIP testing, deployment, and management solutions for the past four years. In earlier jobs, he helped develop innovative network communications software products at IBM.


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         Book Review

Taking Charge of Your VoIP Project: Strategies and Solutions for Successful VoIP Deployments
- Book Reviews,
by John Q. Walker

Taking Charge of Your VoIP Project: Strategies and Solutions for Successful VoIP Deployments

FROM THE PUBLISHER

The business person's guide to understanding, planning and the ROI justification of a voice over IP projectLearn what it takes to build a VoIP system, including equipment, personnel, and other infrastructure needsBuild a business case for a Voice over IP system deploymentCalculate the return-on-investment (ROI) of a VoIP project

There are lots of books with technical details about voice over IP (VoIP), but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project is written for the chief information officers (CIOs) and information technology (IT) managers who choose to deploy VoIP in their organizations.

The book brings a project-oriented approach to voice over IP and does not require the reader to be a technical expert. It will help managers, implementers, and decision-makers understand how to build their project plans to incorporate voice over IP without problems. It is valuable, as well, to technical personnel who have to manage the business aspects of voice over IP projects, and build a case for the implementation of such systems.

Taking Charge of Your VoIP Project starts with fairly simple concepts, with each chapter building on the knowledge gained from previous chapters. Few assumptions are made about readers' backgrounds, other than expecting some basic understanding of the two key terms in the title: "voice" telephone conversations and "IP" data networking. This isn't a technical manual about the inner workings of industry standards such as H.323, G.711, and RTP; however, it does cover the implications of these standards for implementing and managing a VoIPsystem.


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