Systems Thinking Approach to Strategic Planning and Management ANNOTATION
"...this work presents an elegantly simple A-B-C approach to the subject providing a unique "Systems Thinking Approach" that places equal emphasis on planning, strategy, & change management process to aid customer satisfaction."
FROM THE PUBLISHER
Easy-to-follow and understand, The Systems Thinking Approach toStrategic Planning and Management presents the first practical application of "systems thinking", a concept first introduced by Peter Senge in the Fifth Discipline as a new, better and elegantly simple A-B-C approach to strategic management, planning, and change. It provides a unique Systems Thinking ApproachÔ that places equal emphasis on planning, strategies, and change management processes in support of customer satisfaction.
SYNOPSIS
Author, consultant, and businessman Haines provides step-by-step instruction to strategic management, planning, and change. His approach puts equal emphasis on planning, strategies, and management processes in achieving customer satisfaction. This book includes his advice on strategizing, implementation, follow-up, measuring success, leadership development, and including stakeholders in the planning process. Annotation c. Book News, Inc., Portland, OR
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