Case for Bureaucracy: A Public Administration Polemic

The quality of public service in the US is vastly underrated: the government's administrative agencies and those who work in them are commonly portrayed as inefficient, incompetent, and wasteful as well as uncivil and devious as well. Goodsell (public administration and policy, Virginia Polytechnic institute and State U.) says it is simply not true. The earlier editions appeared in 1983, 1985, and 1994; this one has been clarified and informed by subsequent events. Annotation ©2004 Book News, Inc., Portland, OR


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