Consulting on the inside: An Internal Consultant's Guide to Living and Working Inside SYNOPSIS
Many who work in organizations routinely operate as internal consultants to their organizations. This book is designed to be a hands-on, practical guide for these professionals. For those just assuming the role of internal consultant, this book will serve a roadmap to success as an internal consultant. For the experienced internal consultant, this book will be a valuable toolkit and reference guide to improve existing skills. In addition to book's comprehensive eight-step consulting process guide, the author has included 50 "real life" stories from current and former internal consultants who offer valuable tips and solutions to the reader. This book will help internal consultants:
Understand their role within organization
Develop strategies and techniques to work effectively with management, human resources and other employees
Move past personal and organizational roadblocks to success and deal with difficult clients
"Market" internal consulting services to the organization
WHAT PEOPLE ARE SAYING
John D. Carter Ph.D., President, Organization & Systems Development Center, Gestalt Institute of Cleveland
This book provides individuals who work with organization change a rare gift by providing a glimpse into the mind and thinking of internal organization consultants. Experienced and beginning consultants will find the insights and information interesting and useful.
— John D. Carter
James H. Gilmore, Co-author, The Experience Economy: Work Is Theatre & Every Business a Stage
Too many businesses make the mistake of naively equating consulting with hiring an outsider -- and in the process undervalue the potential of their own internal advisors as well as undermine the legitimate role of external advise. Bev Scott's Internal Consulting offers practical insights for 'insiders' who seek to recast the consulting mix for more effective human performances.
— James H. Gilmore
Mary Choi, Vice President Organization Development, The Patent & License Exchange, Inc.
This is a refreshing book to read because it provides real life scenarios regarding issues and dilemmas faced by internal organization development professionals in a very straightforward and open manner. The combination of personal anecdotes from former internal consultants with fundamental organization development theory provides internal consultants "at all levels" a solid resource for practicing their work.
— Mary Choi
B. Kim Barnes, C.E.O.. Barnes & Conti Associates, Inc.
What an extraordinary resource! Bev Scott has articulated the "inside baseball" of consulting. I only wish I had been fortunate enough to have such a wise and inspiring mentor early in my career. This book is not only an invaluable resource for those new to the internal consulting role, but provides guidance, support, and insight to all of us who do our work at the margins. Buy it, read it, and give it to everyone you know in the field.
— B. Kim Barnes
Edith Whitfield Seashore, Organization Consultant
As an external OD consultant, it has been crucial for me to partner with internal consultants for any meaningful organization change. Bev and her very articulate internal consultant colleagues have provided invaluable insights that can inform and greatly enhance consultant partnerships for all of us.
— Edith Seashore
ACCREDITATION
Beverly Scott has over 25 years of experience in a full range of organizational and management development services, including organization change efforts, management-development systems and programs, and guidance of management teams. Her goal is to promote organizational effectiveness and employee satisfaction through the use of team building, problem solving, skill building, leadership development, employee involvement, and survey feedback. In her current practice, Bev Scott Consulting, her work focuses on leadership development, executive coaching, large system change, and development of internal consultants. Beverly lives and works in San Francisco.
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