The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance FROM OUR EDITORS
Peter S. Pande's highly successful Six Sigma guide provides you with checklists, templates, and expert advice that will help make the implementation process more effective and rewarding.
FROM THE PUBLISHER
Six Sigma-the organizational quality system made famous by GE's legendary Jack Welch-has set new standards for process improvement. The Six Sigma Way is the first book to provide basic, non-technical information on understanding and implementing Six Sigma. Eye-opening success stories show how companies including GE, Motorola, Allied Signal, and others have used Six Sigma to produce millions in cost-savings and quality improvements.
Written to give managers a basic overview of what Six Sigma is and how to implement it, The Six Sigma Way covers the application of Six Sigma across all industries.
SYNOPSIS
Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE.
AUTHOR DESCRIPTION
Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.
Robert P Neuman, Ph.D., is a senior consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.
Roland R. Cavanagh, P.E., is a professional engineer and consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.