Travel in the Digital Age

Booking holidays from a TV that talks back to you, reserving hotel rooms from the seat of your aircraft, printing your flight coupons, hotel vouchers and airport parking tickets in your own living room and swiping your hand past a palm-reading machine instead of showing your passport - these are just some of the exciting possibilities that new digital technology is opening up for the travel industry. In this wide-ranging overview the latest developments are discussed, including computer systems that "match" clients to holidays, mobile travel kiosks, the Internet, electronic brochures, ticketless flights and much more. How will these changes affect travel companies, their employees and the traveller? The future of travel is only just ahead of us. This is a book for business and leisure travellers and the travel industry alike.


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