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Handbook of Training Evaluation and Measurement Methods

AUTHOR: Jack J. Phillips
ISBN: 0884153878

SHORT DESCRIPTION: This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return...

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         Editorial Review

Handbook of Training Evaluation and Measurement Methods
- Book Review,
by Jack J. Phillips


Book Description
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.


Book Info
Provides details on: Developing & implementing a results-based approach to HRD, Selecting the best data-collection methods, Determining the cost of HRD, Calculating the return on investment and Increasing management support for HRD programs. DLC: Employees - Training of - Evaluation.


From the Publisher
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.


About the Author
Jack J. Phillips, Ph.D., a renowned expert of measurement and evaluation, is with the Jack Phillips Center for Research, a division of the Franklin-Covey Company. He provides consulting services for Fortune 500 companies in the USA and to organizations in 25 countries. Previously, Phillips served as senior HR officer in three firms, bank president, and founder and president of a major consulting firm, which is now owned by the Franklin-Covey Company. He is also an author or editor of more than 30 books and 100 articles.


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         Book Review

Handbook of Training Evaluation and Measurement Methods
- Book Reviews,
by Jack J. Phillips

Handbook of Training Evaluation and Measurement Methods

FROM THE PUBLISHER

This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.

FROM THE CRITICS

Booknews

In this updated edition, international consulting firm president Phillips reflects the trend toward accountability in the booming Human Resource Development (HRD) fieldemphasizing the measurement imperative and results-based training. New chapters address developing the ROI (Return on Investment) analysis at different levels of evaluation, isolating the effects of training, converting data to monetary values, identifying intangible benefits, and implementation issues. Includes discussion questions and sample questionnaires. Annotation c. by Book News, Inc., Portland, Or.


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