The Manager's Pocket Guide to eCommunication -- Communicating Effectively in a Digital Age ANNOTATION
This book provides guidelines for communicating effectively through e-mail and voice mail, suggestions for getting the most out of your conference calls and videoconferences, and creative and practical suggestions for communicating with, building, and managing your virtual team.
FROM THE PUBLISHER
E-mail, voice mail, and conference calls have revolutionized how we communicate in corporate America and around the globe. In today's fast-paced business environment, companies are dependent on technology to link personnel and personnel to clients across cities, states, and countries, especially as virtual teams become a greater part of our business environment. Yet, companies rarely provide formal training on how to effectively manage communications through these resources.
As technology progresses, travel costs increase, teams become more virtual, and there are less face-to-face meetings, it has become more critical to use the new and existing technologies for communicating with, building, and managing virtual teams. This book shares key lessons about communicating more effectively in our eEnvironment and using the tools that we have to build business relationships and teams without the luxury of sharing the same office.
SYNOPSIS
E-mail, voice mail, conference calls, and videoconferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment. Yet, companies rarely provide formal training on how to manage these resources. This book provides guidelines for communicating effectively through e-mail and voice mail, suggestions for getting the most out of your conference calls and videoconferences, and creative and practical suggestions for communicating with, building, and managing your virtual team.