Power Etiquette: What You Don't Know Can Kill Your Career

Quintessential Careers
...falls into the category of "books you didn't have any idea you needed" ... important addition to ... business & career bookshelf


Book Description
POWER ETIQUETTE What You Don't Know Can Kill Your Career Can table manners make or break a mega-merger? Can a faxing faux-pas derail a promising business relation-ship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety -- they're a crucial business skill. In fact, good manners are good business. This no-nonsense "manners reference" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as: * telephone, e-mail, and Internet etiquette * table manners *grooming and business dress * written communications * gift giving * resumes and interviews * making introductions * public speaking * networking, and more. DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.


Book Info
Provides a definitive guide for conducting business relationships today, and up-to-date advice on what to say, what to write, how to eat, and what to tip. Teaches how to blend high-touch manners with high-tech communications. Softcover. DLC: Business etiquette.


Card catalog description
Can table manners make or break a mega-merger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely! In an era when companies are competing on the basis of service, manners are much more than a social nicety - they're a crucial business skill. In fact, good manners are good business. Power Etiquette is a concise yet complete "manners tool kit" that tells you all the things you may or may not know (but should know) about business etiquette. It covers a wide range of subjects - ranging from casual days and tips on tipping, to gift giving and networking. And it includes valuable information on such timely topics as "netiquette" (internet and e-mail etiquette), cell phone dos and don'ts, and video and teleconferencing manners.


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An etiquette guide might not be the first book you think about adding to your career library, but once you've seen Power Etiquette, you'll wonder how you ever survived in business all these years.


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