Administrative Assistant's and Secretary's Handbook

From Book News, Inc.
A handbook outlining procedures and techniques for general procedures such as telephone usage and mailing; office equipment and computers, including database systems and security; business documents; language usage; financial activities including banking and taxes; and career advancement. Includes b&w photos and sample forms. Annotation copyright Book News, Inc. Portland, Or.


Midwest Book Review
Use this manual to help expand existing professional skills: thirty chapters organize insights and procedures on administrative duties and high-tech office activities, from using the phone and making travel arrangements to keyboarding skills and deciphering legal documents. An excellent handbook for office reference.


Book Description
Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Between coordinating meetings, making travel arrangements, and running the phone lines, administrative professionals are involved in nearly every aspect of the office. Written in a down-to-earth style, Administrative Assistant's and Secretary's Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its second edition, the book has been completely revised with over 10 new chapters covering topics such as Internet security, netiquette, office ergonomics, and mobile and wireless devices, as well as an enhanced grammar and language section. Comprehensive and completely up-to-date, this is the book every administrative professional should own.


Book Info
Handbook covers netiquette, Internet security, office ergonomics, Microsoft PowerPoint and Windows applications, Internet travel planning, PDAs, cell phones, and more. Includes ten new chapters, and an enhanced grammar and language section. Previous edition: c1995. DLC: Secretaries--Handbooks, manuals, etc.


About the Author
James Stroman (Dallas, TX) has worked as an executive assistant to an army general, a governor, and the owner of an NFL football team. Kevin Wilson (Atlanta, GA) is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. Jennifer Wauson (Atlanta, GA) is president of Videologies, Inc.


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This reference offers practical advice and tips for all levels of administrative professionals. This second edition features ten new chapters to reflect changes related to business technologies such as e-mail, networks, online data storage, and information security. Coverage includes general procedures, office equipment and computers, business documents, language usage, financial activities, and careers. Material on software comes with screen shots, examples, and definitions. Stroman has written a previous manual for secretaries. Annotation ©2004 Book News, Inc., Portland, OR


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