Organizational Diagnosis and Assessment: Bridging Theory and Practice FROM THE PUBLISHER
Organizational Diagnosis and Assessment presents sharp-image diagnosis, a distinctive approach to organizational consultation and planned change, that reflects current research and theorizing about organizational change and effectiveness. The authors draw on multiple analytical frames to produce empirically grounded models of sources of ineffectiveness and forces for change, showing how consultants, managers, and applied researchers can break free of unproductive practices and ways of thinking to avoid uncritical adoption of management fads. They offer workable solutions to critical problems and demonstrate ways to meet organizational challenges like market downturns, technological change, and alliances with other organizations. Organizational Diagnosis and Assessment covers diagnosis and assessment of work groups, organizations, and whole systems. This volume develops analytical approaches for problem solving and strategy formation in both for-profit and not-for-profit organizations. Diagnosis of public policy issues, like assessments of the effectiveness of health systems, is also addressed. Many of the models and techniques contribute to assessing the changing nature of the workplace, examining organizational decline and other life-cycle transitions; gendering; change and diversity in organizational culture and in workforce composition; the spread of new forms of work organization, including teams, flat hierarchies, and networks; new uses of information technology; and mergers and alliances among organizations.
Organizational Diagnosis and Assessment will be invaluable to advanced students, consultants, and applied behavioral scientists in social sciences, management, socialwork, organizational and industrial psychology, organizational sociology, nursing, and public administration.
FROM THE CRITICS
Booknews
Shows how applied researchers, consultants, managers, and policy makers can enhance their ability to diagnose organizational problems and challenges by drawing on a broad spectrum of current organizational research and theory and examining organizations through divergent theoretical frames. The authors develop a new approach called sharp-image diagnosis that focuses directly on forces that cause organizational ineffectiveness. Diagnosis is examined on different organizational levels such as work groups, organizations, and whole systems, as well as for different types of organizations: profit and non-profit, governmental, and business. Annotation c. by Book News, Inc., Portland, Or.
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