Salesforce.com For Dummies FROM THE PUBLISHER
Get up to speed on managing sales, marketing, and customer information
Prospect with salesforce.com, manage sales teams, and improve sales productivity
Let CRM expert Tom Wong show you how to get around salesforce.com so you spend more time with your customers and less time trying to figure out the application. From navigating salesforce.com to performing common operations that relate to your accounts and contacts, this guide will get you going on salesforce.com in no time!
Discover how to
Set up and customize salesforce.com
Manage your opportunities
Update your forecasts
Track competitors and partners
Drive demand with campaigns
Use dashboards and analytics
ACCREDITATION
Tom Wong is a certified salesforce.com consultant and has been involved in more than thirty salesforce.com implementations. He is the founder of Clientology.net, a CRM community Web site.
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