Book Description
A complete guide to making outsourcing work for your company.
As leading companies worldwide have discovered, delegating responsibility for strategic functions such as IT, sales and marketing, and manufacturing to outside vendors often leads to improved quality, increased efficiency, and added value for companies and their customers. Now, in this first comprehensive guide to outsourcing, expert Steven Bragg provides the practical information corporate decision-makers need to take full advantage of today's outsourcing opportunities.
Outsourcing provides expert guidance on every crucial aspect of outsourcing. It covers all recognized organizational functions, including accounting, IT, customer service, sales and marketing, engineering, manufacturing, clerical, administration, maintenance, and more. Drawing upon his experience as an outsourcing consultant, Bragg closely appraises the benefits and risks involved in outsourcing any or all functions and provides detailed, easy-to-follow guidelines on: Deciding which functions you should and shouldn't outsource Selecting the best outsourcing partners for your company Bidding, legal and contractual issues, organizational restructuring, personnel, and general management issues Maintaining quality control and managing outsourcing partners' performance Measuring supplier performance and the achievement of expected cost benefits.
Outsourcing is an indispensable guide for all managers interested in taking advantage of one of today's most valuable business resources.
Book Info
Designed to meet the needs of the company that wants to know the nuts and bolts of how to outsource any (or all) of its functions. Discusses future trends in outsourcing, and lists selected readings for those who are interested in delving further into the field of outsourcing. DLC: Contracting out.
From the Back Cover
A complete guide to making outsourcing work for your company.
As leading companies worldwide have discovered, delegating responsibility for strategic functions such as IT, sales and marketing, and manufacturing to outside vendors often leads to improved quality, increased efficiency, and added value for companies and their customers. Now, in this first comprehensive guide to outsourcing, expert Steven Bragg provides the practical information corporate decision-makers need to take full advantage of today's outsourcing opportunities.
Outsourcing provides expert guidance on every crucial aspect of outsourcing. It covers all recognized organizational functions, including accounting, IT, customer service, sales and marketing, engineering, manufacturing, clerical, administration, maintenance, and more. Drawing upon his experience as an outsourcing consultant, Bragg closely appraises the benefits and risks involved in outsourcing any or all functions and provides detailed, easy-to-follow guidelines on: Deciding which functions you should and shouldn't outsource Selecting the best outsourcing partners for your company Bidding, legal and contractual issues, organizational restructuring, personnel, and general management issues Maintaining quality control and managing outsourcing partners' performance Measuring supplier performance and the achievement of expected cost benefits.
Outsourcing is an indispensable guide for all managers interested in taking advantage of one of today's most valuable business resources.
About the Author
STEVEN M. BRAGG, CPA, CMA, CIA, CCP, CPM, CPIM, a well-known author of books on business topics, is the former controller of Teague Equipment and former COO of Isolation Technologies, both located in Denver, Colorado. He is also a former Ernst & Young consulting manager. He received his MS in finance from Bentley College and his MBA from Babson College. He is the author of Just-in-Time Accounting, coeditor of Controllership, Fifth Edition and coauthor of The Controller's Function, all published by Wiley.
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