Total Quality Management
- Book Review,
by Chris Hakes (Editor)
From Book News, Inc.
Another explanation of the strategic aspects of management that strives to inculcate every employee with a fever for constant improvement in the product. The sections cover a total quality approach, an encyclopedia of processes and techniques, and case studies of companies that have achieved success through proper implementation of the plan. Distributed by VNR. Acidic paper. Annotation copyright Book News, Inc. Portland, Or.
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