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Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

AUTHOR: Ron Willingham
ISBN: 013388158X
SHORT DESCRIPTION: In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to...

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Book Review

Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service
- Book Reviews, by Ron Willingham

Hey, I'm the Customer: Front Line Tips for Providing Superior Customer Service

ANNOTATION

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.

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