Organizational Behavior

Book Description
With its conversational writing style, cutting-edge content, current examples, the three-level integrative model, dialogues, and technological learning tools, Organizational Behavior remains the global book, used by more readers interested in the topic than any other since 1979. The 11th edition retains all of the best features of the previous editions, yet adds much more: contemporary issues and research have been included into a seamless, whole, and comprehensive tome. Many topics are comprehensively covered, but on the whole, this book is written in a conversational, easy to read style. Topics include: management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.


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Covering organizational behavior (OB) at the individual, group, and system levels, the text's 18 chapters include point/counterpart dialogues, review questions, questions for critical thinking, team exercises, ethical dilemmas, Internet search exercises, case incidents, a "real OB" feature, and an integrated video case. Appendices address the historical evolution of, and research in, OB. Includes a glindex, a combined glossary and subject index. The first edition appeared in 1979; no date is given for the last iteration. Robbins is at San Diego State U. Annotation c. Book News, Inc., Portland, OR (booknews.com)


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