Developing Quality Technical Information: A Handbook for Writers and Editors FROM THE PUBLISHER
Direct from IBM's own documentation experts, this is the definitive guide to developing outstanding technical documentation -- for the Web and for print. Using extensive before-and-after examples, illustrations, and checklists, the authors show exactly how to create documentation that's easy to find, understand, and use. This edition includes extensive new coverage of topic-based information, simplifying search and retrievability, internationalization, visual effectiveness, and much more.
FROM THE CRITICS
Booknews
This practical guide developed by IBM software documentation experts presents the basics of conveying quality technical information: from writing from the intended audience's point of view, to editing the text and visual elements. Includes a glossary, quality checklists, red flag words, and bibliography. Annotation c. by Book News, Inc., Portland, Or.