Thriving on Chaos: Handbook for a Management Revolution

From Publishers Weekly
Addressing American industry's continuing decline in foreign and domestic markets, Peters (In Pursuit of Excellence) here offers a detailed plan for unstructured business activity in which some readers will see not only chaos but anarchy. Nevertheless, the author's perception of high quality as a determining consumer motivation and his radical recipe for achieving it are persuasive. Noting that smaller service-oriented businesses like Federal Express prosper while mammoth GE and GM falter, Peters would largely eliminate top-heavy management superstructures in favor of creative worker involvement and customer participation, with supervisors on hand to encourage. This textbook cites dozens of specific business situations and person-to-person responses in support of its step-by-step instructions for turning a failing enterprise aroundif those involved can act fast. 150,000 first printing; Fortune Book Club main selection. Copyright 1987 Reed Business Information, Inc.


From Library Journal
In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A Passion for Excellence ) what he calls the "nice-to-do" in order for an organization to achieve success, Peters now proposes the "must-do" to survive in explosively changing times. His 45 "prescriptions" for survival boil down to enlightened leadership through innovation and flexibility in management style and organizational structure. Essential. A.J. Anderson, G . S.L . I . S . , Simmons Coll., BostonCopyright 1987 Reed Business Information, Inc.



"Enough inspiration and information to feed American managers for years."


Across the Board
"A provocative and worthwhile book, loaded with sound advice on how to manage our institutions in a world in which the old ways do not seem to work."


Industry Week
"Enough inspiration and information to feed American managers for years."


Book Description
The national bestseller that offers prescriptions for an economic world turned upside down. A New York Times bestseller for eleven months.


About the Author
Tom Peters is a graduate of Cornell (B.C.E., M.C.E.) and Stanford (M.B.A. and Ph.D.) and holds honorary doctorates from the University of San Francisco and Rhodes College.  He is a Fellow of the International Academy of Management, The World Productivity Association and the Society for Quality and Participation.  He is also the author of In Search of Excellence (with Robert H. Waterman), Liberation Management, Pursuit of Wow, and The Circle of Innovation.  He divides his time between Silicon Valley and Vermont.


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In contrast to the mass of oversimplified business survival manuals, this one justifies itself. After demonstrating in his previous books ( In Search of Excellence , with Robert Waterman, and A Passion for Excellence ) what he calls the ``nice-to-do'' in order for an organization to achieve success, Peters now proposes the ``must-do'' to survive in explosively changing times. His 45 ``prescriptions'' for survival boil down to enlightened leadership through innovation and flexibility in management style and organizational structure. Essential. A.J. Anderson, G . S.L . I . S . , Simmons Coll., Boston


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