In Search of Excellence: Lessons from America's Best-Run Companies ANNOTATION
The now classic volume which became a landmark business book.
FROM THE PUBLISHER
The now classic volume that became an immediate bestseller as well as a landmark business book. "One of those rare books on management that are both consistently thought-provoking and fun to read."--Wall Street Journal
FROM THE CRITICS
Wall Street Journal
Exuberant and absorbing . . . one of those rare books on management that are both consistently thought-provoking and fun to read.
Fran R. Schumer - New York Times Books of the Century, reviewed March 6, 1983
. . .[H]ighly readable and sensible. . .finds the secret of business success not in the head but in the heart. . .[through] respect for the individual, devotion to service and attention to the customer.
The Wall Street Journal
Exuberant and absorbing . . . one of those rare books on management that are both consistently thought-provoking and fun to read.
Fran R. Schumer
. . .[H]ighly readable and sensible. . .finds the secret of business success not in the head but in the heart. . .[through] respect for the individual, devotion to service and attention to the customer. -- New York Times Books of the Century, reviewed March 6, 1983