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| Top Sellers for Customer Service Books: |  |
The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day!AUTHOR: Edward D. Gagnon ISBN: 0595150950 Format: Paperback Publish Date: March 2001 |
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Scoring Points: How Tesco Is Winning Customer LoyaltyAUTHOR: Clive Humby, et al ISBN: 074943578X Format: Hardcover Publish Date: February 1, 2004 |
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The Innovator's Solution: Creating and Sustaining Successful GrowthAUTHOR: Clayton M. Christensen, Michael E. Raynor ISBN: 1578518520 Format: Hardcover Publish Date: September 2003 |
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Customer Service RepresentativeAUTHOR: Kathryn A. Quinlan ISBN: 073680174X Format: Hardcover Publish Date: June 1999 |
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Monitoring, Measuring, & Managing Customer ServiceAUTHOR: Gary S. Goodman ISBN: 0787951390 Format: Hardcover Publish Date: April 2000 |
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Customer Service: Career Success through Customer SatisfactionAUTHOR: Paul Timm ISBN: 0131779966 Format: Textbook Paperback Publish Date: July 2004 |
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Telephone Courtesy and Customer ServiceAUTHOR: Lloyd C. Finch ISBN: 1560525770 Format: Textbook Paperback Publish Date: September 2000 |
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The Art of Selling to the Affluent : How to Attract, Service, and Retain Wealthy Customers & Clients for LifeAUTHOR: Matt Oechsli ISBN: 0471703230 Format: Hardcover Publish Date: December 17, 2004 |
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Voices into Choices: Acting on the Voice of the CustomerAUTHOR: Gary Burchill, Christina Hepner Brodie ISBN: 1884731139 Format: Hardcover Publish Date: July 1, 1997 |
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Customers for Life: How to Turn That One-Time Buyer into a Lifetime CustomerAUTHOR: Carl Sewell ISBN: 0385504454 Format: Paperback Publish Date: November 2002 |
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Tales of Knock Your Socks off Service: Inspiring Stories of Outstanding Customer ServiceAUTHOR: Kristin Anderson ISBN: 0814479715 Format: Paperback Publish Date: October 1997 |
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Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer LoyaltyAUTHOR: Harvey Thompson ISBN: 0131453564 Format: Hardcover Publish Date: February 5, 2004 |
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Raving Fans: A Revolutionary Approach to Customer ServiceAUTHOR: Ken Blanchard ISBN: 0679424954 Format: Audio Publish Date: April 1993 |
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Customer Service: Building Successful Skills for the Twenty-First CenturyAUTHOR: Robert W. Lucas ISBN: 0072938056 Format: Textbook Paperback Publish Date: May 2004 |
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Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!AUTHOR: Lior Arussy ISBN: 0471713929 Format: Hardcover Publish Date: February 25, 2005 |
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