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| Top Sellers for Customer Service Books: |  |
The Financial Services Marketing Handbook: Tactics and Techniques That Produce ResultsAUTHOR: Evelyn Ehrlich ISBN: 1576601560 Format: Hardcover Publish Date: September 2004 |
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Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant OwnersAUTHOR: Culinary Institute of America ISBN: 0471380229 Format: Paperback Publish Date: January 5, 2001 |
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Customer Service Is More Important than Ever in the Complicated Broadband Market [DOWNLOAD: PDF]AUTHOR: Yankee Group ISBN: B0006FGG70 Format: Digital Publish Date: July 6, 2004 |
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Networking With the AffluentAUTHOR: Thomas J. Stanley ISBN: 0070610487 Format: Paperback Publish Date: August 1997 |
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Simply Better: Winning and Keeping Customers by Delivering What Matters MostAUTHOR: Patrick Barwise, Sean Meehan ISBN: 0875843980 Format: Hardcover Publish Date: July 2004 |
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Fabled Service: Ordinary Acts, Extraordinary OutcomesAUTHOR: Betsy Sanders ISBN: 0787909386 Format: Paperback Publish Date: July 1997 |
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ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales CycleAUTHOR: Michael Nick, Kurt Koenig ISBN: 0793187990 Format: Hardcover Publish Date: September 1, 2004 |
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Technical Customer Service (NetEffect Series)AUTHOR: Paul R. Timm ISBN: 0130989908 Format: Textbook Paperback Publish Date: May 2004 |
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Help Desk Practitioner's HandbookAUTHOR: Barbara Czegel ISBN: 0471319929 Format: Paperback Publish Date: December 16, 1998 |
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IMC, The Next Generation : Five Steps For Delivering Value and Measuring Financial ReturnsAUTHOR: Don E Schultz, Heidi Schultz ISBN: 0071416625 Format: Hardcover Publish Date: September 26, 2003 |
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Shocked, Appalled, and Dismayed: How To Write Letters of Complaint That Get ResultsAUTHOR: Ellen Phillips ISBN: 0375701206 Format: Paperback Publish Date: December 1998 |
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Coaching Knock Your Socks Off ServiceAUTHOR: Ron Zemke, Kristin Anderson ISBN: 0814479359 Format: Paperback Publish Date: September 1, 1996 |
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Strategic Six Sigma: Best Practices from the Executive SuiteAUTHOR: Dick Smith ISBN: 0471232947 Format: Hardcover Publish Date: September 2002 |
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The Greatest Networker in the WorldAUTHOR: John Milton Fogg ISBN: 0761510575 Format: Paperback Publish Date: February 1997 |
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Product Development for the Service Sector: Lessons from Market LeadersAUTHOR: Robert G. Cooper, Scott J. Edgett ISBN: 0738201057 Format: Hardcover Publish Date: October 1, 1999 |
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